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Property Protection Please!

Security deposits are a real pain for most property managers. Reminding the potential guest that “you might break my stuff and have to pay for it” is not a real winner of a conversation piece when you are trying to motivate the potential guest to book a stay. And the very act of charging a big enough deposit to cover real damage discourages frugal people from booking, so taking large deposits actually works against you and your bottom line.

And if you have ever attempted to actually hit a guest’s card for the damages, you know full well that the guest has rights enforced by merchant processing rules and banking laws which for honest managers might as well be “the right for guests to damage property and not have to pay for it.”

So here’s a thought: get rid of security deposits! There’s a better way.  It’s called limited damage protection, and it is a winner for owners, managers, and guests.

Instead of demanding additional deposits of guests and clients, offer your guests peace of mind: for a small charge of $40-$60 per stay (you get to name the price within reason), guests can have the peace of mind knowing that if something gets accidentally broken, the damage will be covered up to a limit such as $1500 or $3000.  A real insurance provider will cover you for the liabilities, process the damages, and pay you (not the guest).   And you earn revenue with each transaction, protect the properties you manage, and foster guest happiness at the same time. Wow!

Imagine two conversations:

Conversation A.  “Hi Mr. valued guest, you broke something, so I am going to charge your credit card $hundreds of additional dollars to repair the damage. By the way, hope you book with us next year…”

Conversation B. “Hi valued guest: remember that wonderful program I told you about?  Well you don’t have to worry about that damaged item.  We’ll facilitate the submission and we get paid direct.  Thanks again for staying with us.  Can I book you for your next stay?…”

Now ask yourself a question: “Which conversation do I want to have? “

Want to know more about Property Protection Programs?  Click here…

 

About the blogger:  David Hays is pretty good; some say he’s the best insurance agent ever!  Contact him at info@insurestays.com.

 

Hurricane Nate: Berkshire Hathaway Vacation Protection Alert

Please be advised that Hurricane Nate falls within Berkshire Hathaway Vacation Protection guidelines, policy terms and conditions as inclement weather and potentially a natural disaster.

The NOAA National Hurricane Center declared Nate a named hurricane on Wednesday October 7, 2017.

Policies purchased prior to October 7, 2017 may cover the event. Benefits will only be paid for losses occurring within 14 days after the named hurricane makes the destination uninhabitable or inaccessible. Policies purchased after the date and time of the naming of Hurricane Nate will not qualify for coverage related to this storm.

For more information on the status of Nate and other storms, please refer to: http://www.nhc.noaa.gov/

Please note that terms and conditions may vary by program; please refer to the actual policy. All claims should be adjudicated on their own circumstances and merits.

Please let us know if you have any concerns or questions. Thank you.

Hatteras Island Mandatory Evacuation

Mandatory Evacuation Issued for Visitors on Hatteras Island

In response to hurricane Maria, Dare County North Carolina has issued a mandatory evacuation order for Hatteras Island visitors effective today, September 25, 2017.

The Dare County Control Group met this morning and has declared a state of emergency for Dare County, issuing a mandatory evacuation for all Hatteras Island visitors effective at 12 noon today. Visitors on Hatteras Island should pack all of their belongings and depart as soon as possible, before conditions deteriorate and driving becomes hazardous. Be sure to communicate with your accommodations provider before leaving.

To read the complete notice, click here.

Berkshire Hathaway Vacation Protection: List of Foreseen Events

Berkshire Hathaway has announced the following updates to its list of recent foreseen events.  For purchases made after the date indicated, coverage for the specific foreseen event will not apply:

  • Chiapas Earthquake – 9/8/7
  • London Subway Explosion – 9/15/17
  • Hurricane Maria – 9/17/17
  • Mexico City Earthquake – 9/19/17

For policy questions or to file a claim for Berkshire Hathaway Travel Protection, Berkshire Hathaway Vacation Protection, or Berkshire Hathaway Vacation Protection – CFAR, see the below contact information:

IMPORTANT TELEPHONE NUMBERS

For Claims questions: 1 (855) 487-1745 (5am-11pm CST 7 days a week)

For Policy & Coverage questions: 1 (844) 716-8413 (24 hours, 7 days a week, 365 days)

Hurricane Irma: Berkshire Hathaway Travel Protection Coverage Alert

Please be advised that Hurricane Irma falls within Berkshire Hathaway Travel Protection guidelines, policy terms and conditions as inclement weather and potentially a natural disaster.

The NOAA National Hurricane Center declared Irma a named hurricane at 11AM AST on Thursday August 31, 2017.

Policies purchased prior to 11AM AST Thursday August 31, 2017 may cover the event. Benefits will only be paid for losses occurring within 14 days after the named hurricane makes the destination uninhabitable or inaccessible. Policies purchased after the date and time of the naming of Hurricane Irma will not qualify for coverage related to this storm.

For more information on the status of Irma and other storms, please refer to: http://www.nhc.noaa.gov/

Please note that terms and conditions may vary by program; please refer to the actual policy. All claims should be adjudicated on their own circumstances and merits.

Please let us know if you have any concerns or questions. Thank you.

Hurricane Jose: Berkshire Travel Protection Coverage Alert

Please be advised that Hurricane Jose falls within Berkshire Hathaway Travel Protection guidelines, policy terms and conditions as inclement weather and potentially a natural disaster.

The NOAA National Hurricane Center declared Jose a named hurricane at 5pm AST on Wednesday September 6, 2017.

Policies purchased prior to 5pm AST Wednesday, September 6, 2017 may cover the event. Benefits will only be paid for losses occurring within 14 days after the named hurricane makes the destination uninhabitable or inaccessible. Policies purchased after the date and time of the naming of Hurricane Jose will not qualify for coverage related to this storm.

For more information on the status of Jose and other storms, please refer to: http://www.nhc.noaa.gov/

Please note that terms and conditions may vary by program; please refer to the actual policy. All claims should be adjudicated on their own circumstances and merits.

Please let us know if you have any concerns or questions. Thank you.

United Healthcare Makes Changes re Certificates of Credible Coverage

 

ACA Impact on CoCC Requirements

The Affordable Care Act eliminated the use of pre-existing condition exclusions for individuals of all ages for plan years beginning on or after January 1, 2014. Group health plans and issuers, however, were required to continue to issue HIPAA Certificates of Creditable Coverage (CoCCs) for the duration of 2014 since a plan year can begin late in the calendar year (as late as December 31).

Elimination of CoCC for Terminating Members

Because 2014 will soon be coming to a close, generation of HIPAA Certificates of Creditable Coverage (CoCC) upon member termination will no longer be necessary because the pre-existing condition limitations are fully eliminated in 2015.

UnitedHealthcare is taking the following approaches to provide a smooth transition for customers and members:

  • For self-funded customers, where we deliver HIPAA CoCC letters on their behalf, these letters will be discontinued as of Jan. 1, 2015. Member requests for ‘proof of lost coverage’ can be accommodated via our member call center.
  • For fully insured customers, letters will still go out. The existing CoCC letters are being modified as of Jan. 1, 2015 to remove references to pre-ex and instead of communicating as a ‘certificate of creditable coverage’ the letter will communicate ‘proof of lost coverage’ – these notices will include applicable state mandate information.

CoCCs as Proof of Prior Coverage Still Available

It is important to note that the process to support ad-hoc member requests for ‘proof of current coverage’ on active members is not changed as part of this transition.   

Some self-funded clients and large fully insured clients send their own HIPAA CoCCs.   These clients may discontinue notices that are specifically for HIPAA portability purposes.